Frequently asked questions
Everything you need to know about Tabsy — for retailers and shoppers.
Your POS or e-commerce platform calls the Tabsy REST API after each completed transaction. You POST a JSON payload with receipt data and the customer's Tabsy member ID. Legacy systems can use our SFTP file drop. The integration is a one-time setup — after that it runs automatically.
Any platform that can make an HTTP POST can integrate — Lightspeed, Shopify, WooCommerce, Oracle MICROS, Odoo, and more. Square support is coming soon. Contact us to discuss your specific stack and we'll tailor the field spec to what your POS actually outputs.
Shoppers can identify themselves with any of the following: their Tabsy member code, the QR code shown in their dashboard, their email address, or their phone number. There's no special checkout step required — the shopper just provides one of these identifiers and receipts arrive in their vault automatically.
Minimum: member ID, store name, transaction date, currency, and total. Additional fields — line items, tax, warranty months, return window days — enrich the shopper's experience significantly. We tailor the spec to your POS capabilities during onboarding.
Free up to 500 receipts/month. Above that, €0.01 per receipt with no monthly minimum or lock-in. High-volume and multi-location retailers can contact us for volume pricing. Enterprise plans include SLAs, dedicated onboarding, and custom specs. See the full pricing overview →
Tabsy is built to comply with GDPR and the UAE Personal Data Protection Law (PDPL). All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Retailer API keys are scoped — they can write receipts but cannot read shopper data. Enterprise plans include regional data residency options. See the full security overview →
During onboarding we work with you to validate the full integration flow — including receipt delivery, warranty tagging, and return window logic — before going live. Contact us to discuss your integration needs and we'll guide you through the process.
Just provide any one of: their member code, the QR code from their dashboard, their email address, or their phone number. After that, receipts arrive automatically to their vault — no app action needed. The whole value is that it's truly zero-effort for the shopper post-signup.
Yes, completely free. No premium tiers, no hidden fees, no limit on receipt storage, no credit card required. Tabsy is funded by the retailers who use the platform — not by you. Your vault, warranty tracker, return alerts, and spending analytics are all included permanently.
When you create a Tabsy account you get a QR code and a personal member code. At checkout, simply share your member code, QR code, email address, or phone number with the cashier or enter it on the online order form. From that point on, every receipt from that retailer arrives in your vault automatically in under a second — no app action needed. Receipts can also arrive by email even without an account.
You can upload a PDF or photo of any paper receipt manually. Tabsy extracts the key fields — store, date, total, items — and adds it to your vault. You can also set warranty and return periods yourself after uploading. Everything is searchable and stored securely in the cloud.
When a receipt is sent from a Tabsy-connected retailer, it includes warranty metadata (e.g. 24 months). Tabsy automatically calculates the expiry date, tags the receipt, and surfaces a reminder before the window closes. You never have to remember a purchase date again.
Return deadlines are tracked exactly the same way. Tabsy flags receipts when a return window is approaching and marks them expired afterwards. The "⚠ Return: 3 days" tags you see in the vault are live — they count down automatically.
Yes. Delete individual receipts from within the app at any time. To close your account and permanently delete all data, go to Settings → Delete Account in the app, or contact us at contact@tabsyapp.com and we'll process it within 48 hours.
Your vault is strictly private. Retailers send receipts to your account but cannot browse your purchase history, search your vault, or see what you've bought from other stores. We never sell your data or show you ads. Full security and privacy details →
Yes — if a retailer has your email address, you'll receive your receipt by email even without a Tabsy account. Check your spam or junk folder if you don't see it in your inbox. If you later create a Tabsy account with that same email address, your receipts will automatically appear in your vault.
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