Frequently asked
questions.
Everything you need to know about Tabsy — for retailers and shoppers.
Your POS or e-commerce platform calls the Tabsy REST API after each completed transaction. You POST a JSON payload with receipt data and the customer's Tabsy member ID. Legacy systems can use our SFTP file drop. The integration is a one-time setup - after that it runs automatically.
Tabsy currently integrates with Square, Shopify, Lightspeed, WooCommerce, Odoo, and Clover. Zettle (PayPal POS), Epos Now, Foodics, Stripe Terminal, and Toast are coming soon. Oracle MICROS and SAP are on the enterprise roadmap. Any platform that can make an HTTP POST can also connect via the REST API — legacy systems can use our SFTP file drop. Contact us to discuss your stack.
Shoppers can identify themselves with any of the following: their Tabsy member code, the QR code shown in their dashboard, their email address, or their phone number. There's no special checkout step required - the shopper just provides one of these identifiers and receipts arrive in their vault automatically.
Minimum: member ID, store name, transaction date, currency, and total. Additional fields - line items, tax, warranty months, return window days - enrich the shopper's experience significantly. We tailor the spec to your POS capabilities during onboarding.
Tabsy is built to comply with GDPR and the UAE Personal Data Protection Law (PDPL). All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Retailer API keys are scoped - they can write receipts but cannot read shopper data. Enterprise plans include regional data residency options. See the full security overview →
Yes - there is a full sandbox. Generate a test API key in the retailer portal (keys start with tsk_test_) to develop against the live endpoint without ever touching a real customer, or ring up a voided sale with TABSY:TEST01 on your connected POS to verify the whole webhook pipeline end to end. Results appear in the portal's Test receipts list, and going live is just swapping the test key for a live one. We also review your first few live transactions with you during onboarding.
For supported partner POS systems - including Lightspeed, Square, Shopify, WooCommerce, Clover, Zettle, and Epos Now - the connection is a short guided setup, done in minutes. You authorise Tabsy from within your POS admin panel, map your store locations, and receipts start flowing. No developer required. For unsupported or custom platforms, you use the REST API directly - one POST per transaction.
Just provide any one of: their member code, the QR code from their dashboard, their email address, or their phone number. After that, receipts arrive automatically to their vault - no app action needed. The whole value is that it's truly zero-effort for the shopper post-signup.
Yes, free for shoppers. No subscription, no premium tiers, no hidden fees, no credit card required. Tabsy is funded by the retailers who use the platform - not by you. Your vault, warranty tracker, return alerts, and spending analytics are all included at no cost.
When you create a Tabsy account you get a QR code and a personal member code. At checkout, simply share your member code, QR code, email address, or phone number with the cashier or enter it on the online order form. From that point on, every receipt from that retailer arrives in your vault automatically in under a second - no app action needed. Receipts can also arrive by email even without an account.
Automatic receipts only arrive from Tabsy-connected retailers. If a store isn't connected yet, the best option is to ask them to integrate — it takes minutes on their end and you'll get all future receipts automatically. In the meantime, you can add receipts manually to your vault and set your own warranty and return periods.
When a receipt comes from a Tabsy-connected retailer, the warranty window is set automatically - either from the store's own warranty policy or from the warranty details on the receipt itself. Tabsy works out the expiry date, tags the receipt, and reminds you before it closes. You never have to remember a purchase date again.
Return windows work the same way. The deadline comes from the store's return policy or from the receipt itself, and Tabsy tracks it automatically - flagging receipts as the window approaches and marking them expired afterwards. The "⚠ Return: 3 days" tags you see in the vault are live - they count down automatically.
Yes. Delete individual receipts from within the app at any time. To close your account and permanently delete all data, go to Settings → Delete Account in the app, or contact us at contact@tabsyapp.com and we'll process it promptly.
Your vault is strictly private. Retailers send receipts to your account but cannot browse your purchase history, search your vault, or see what you've bought from other stores. We never sell your data or show you ads. Full security and privacy details →
Yes - if a retailer has your email address, you'll receive your receipt by email even without a Tabsy account. If you later create a Tabsy account with that same email address, your receipts will automatically appear in your vault.
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